Privacy Policy

This Privacy Policy explains how BEDROOMMACHINES collects, uses, stores, and protects information when you use our website, contact us, listen to demos, or interact with our products and services.

By using our website, you agree to this Privacy Policy.

1. Who we are

BEDROOMMACHINES creates audio software, virtual instruments, effects, demos, and related materials for music production.

Contact us through the contact form.

For legal and business purposes, BEDROOMMACHINES refers to:

• Bedroom Machines
• Belgium

2. Information we collect

We may collect the following types of information.

Information you provide directly

When you contact us through the website form or by email, we may collect:

• your name;
• your email address;
• enquiry type;
• your message;
• any information you choose to include in your message.

Technical information

When you visit our website, our hosting provider or website tools may collect basic technical information, such as:

• IP address;
• browser type;
• device type;
• operating system;
• pages visited;
• date and time of visit;
• referring website;
• approximate location based on IP address.

This information is typically used for website security, diagnostics, performance, and basic analytics.

SoundCloud embeds

Our website may include embedded SoundCloud players or links to our SoundCloud profile.

When you interact with embedded SoundCloud content, SoundCloud may collect data about your interaction according to SoundCloud's own privacy policy. BEDROOMMACHINES does not control SoundCloud's data collection.

Spam protection

If we use spam protection on our contact form, such as Cloudflare Turnstile, reCAPTCHA, hCaptcha, or a similar service, that service may process technical information to determine whether a submission is legitimate.

3. How we use your information

We may use your information to:

• respond to enquiries;
• provide support;
• handle demo, press, or retail enquiries;
• investigate bugs or technical issues;
• improve our website and products;
• prevent spam, abuse, or malicious activity;
• maintain website security;
• comply with legal obligations.

We do not sell your personal information.

4. Legal basis for processing

Where applicable under data protection laws, including GDPR, we process personal information based on one or more of the following legal bases:

• Consent: when you voluntarily submit information through a contact form or sign up for communications.
• Legitimate interests: to operate, secure, improve, and promote our website and products.
• Contract: when information is needed to provide support or services related to a product you use or purchase.
• Legal obligation: when we must retain or process information to comply with the law.

5. Contact form submissions

If you submit a message through our contact form, we use the information you provide to read, route, and respond to your enquiry.

Please do not send sensitive personal information through the contact form unless it is necessary for your enquiry.

6. Email communications

If you email us or submit a contact form, we may reply to you by email.

We may keep a record of correspondence for support, business, and legal purposes.

We will not add you to a marketing mailing list unless you explicitly choose to join one.

7. Cookies and similar technologies

Our website may use cookies or similar technologies for basic functionality, security, analytics, embedded media, or spam protection.

Third-party services, such as SoundCloud or spam-protection providers, may set their own cookies when their content or services are loaded.

If we later add analytics, advertising pixels, ecommerce, user accounts, or mailing-list tracking, this Privacy Policy should be updated accordingly.

8. Third-party services

Our website or services may use third-party providers for:

• website hosting;
• form processing;
• email delivery;
• spam protection;
• embedded audio;
• analytics;
• payment processing, if products are sold directly in the future.

These providers may process information according to their own terms and privacy policies.

Current or planned third-party services may include:

• SoundCloud for audio demos;
• website hosting and deployment services;
• form handling services;
• spam protection services.

9. Purchases and payments

If BEDROOMMACHINES products are sold through third-party stores, marketplaces, or payment providers, payment and purchase information will be handled by those providers according to their own privacy policies.

BEDROOMMACHINES should not receive your full payment card details.

If direct sales are added in the future, this Privacy Policy should be updated to describe the payment provider and any purchase data we receive.

10. How long we keep information

We keep personal information only for as long as reasonably necessary.

Contact form messages and support emails may be retained for as long as needed to respond, provide support, maintain records, resolve disputes, or comply with legal obligations.

Technical logs may be retained by our hosting provider for security, diagnostics, and operational purposes.

11. How we protect information

We take reasonable steps to protect personal information from unauthorised access, misuse, loss, or disclosure.

However, no website, email system, or internet transmission is completely secure. Please avoid sending confidential or highly sensitive information unless necessary.

12. International transfers

Some third-party providers may process data in countries outside your own.

Where required by law, appropriate safeguards should apply to international transfers of personal information.

13. Your rights

Depending on where you live, you may have rights over your personal information, including the right to:

• access the personal information we hold about you;
• correct inaccurate information;
• request deletion;
• object to or restrict processing;
• withdraw consent where processing is based on consent;
• request a copy of your information;
• lodge a complaint with a data protection authority.

To exercise these rights, reach out through the contact form.

We may need to verify your identity before responding.

14. Children

Our website and products are not directed at children.

We do not knowingly collect personal information from children. If you believe a child has provided personal information, please contact us so we can delete it where appropriate.

15. Links to other websites

Our website may link to third-party websites, including SoundCloud or future retailers.

We are not responsible for the privacy practices, content, or security of third-party websites.

16. Changes to this Privacy Policy

We may update this Privacy Policy from time to time.

The latest version will be posted on our website with an updated date. Continued use of the website after changes means you accept the updated policy.

17. Contact

For questions about this Privacy Policy, please use the contact form on the BEDROOMMACHINES site.